CUSTOMER SUPPORT

Welcome to The Realms Rack LLC customer support. We are dedicated to providing excellent service and assistance. Our team is here to help you with any inquiries or issues you may have. Feel free to reach out to us for a pleasant and efficient shopping experience.

Questions or concerns? We're always ready to help! Contact us at therealmsrack@outlook.com

EASY RETURNS

We want you to be completely satisfied with your purchase. If you're not happy with your item, we accept returns within 30 days of purchase. Please refer to our Returns Policy for more details.

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
How can I request a return or an even exchange?

Email therealmsrack@outlook.com to request these services.
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.